Privacy Policies

Privacy Notice

We thank you for your trust in Thara Crowdlending Platform and assure you that the platform is committed to protecting your personal data in accordance with the regulations of the Kingdom of Saudi Arabia. In compliance with the instructions of the Saudi Central Bank, we would like to inform you of the platform's Privacy Notice.

Personal Data We Collect:
Thara Crowdlending Company collects and safekeeping the following personal data:

1.     Personal data used during registration.

2.     User's geographical location data.

3.     Contact information and usage-related updates.

4.     Financial data related to transactions carried out through the platform, such as deposits and withdrawals, etc.

5.     Credit information of the borrower.

6.     All documents submitted by the customer.

7.     Other information entered by the user, such as filling out a complaint form or using other electronic services that collect the necessary information for processing.

Purpose of Collecting Your Personal Data:
This notice has been prepared to help the customer understand the nature of the data the platform collects during the use of its services, whether through the website, mobile applications, phone calls, or registration forms, and how the platform handles this personal data. Believing in the importance and confidentiality of data, and in its commitment to providing the best level of service, Thara Crowdlending Company is dedicated to maintaining the confidentiality and privacy of user information and data entered by them. This commitment is the foundation of our Privacy Notice, and the data will only be disclosed according to the defined and legally stipulated regulations.

Sources of Collecting Personal Data:

While visiting the company's digital platforms, through the website or other direct customer interactions such as filling out an application form to obtain the company's services, creating an account on the digital platform, using the company's services, participating in surveys conducted by the company, providing feedback, or contacting the company through any means for filing a complaint or inquiry. The collection of personal data is not limited to electronic transactions, but also includes any manual interactions between the company and beneficiaries or stakeholders.

Retention Period of Personal Data:
The platform is committed to retaining personal data in accordance with the Personal Data Protection Law and the rules and regulations of the Saudi Central Bank.

Retention and Disposal of Personal Data:

Thara Crowdlending Platform only retains personal data if it is necessary for legal reasons, such as for regulatory, judicial, or security requirements. The platform is also committed to disposing of personal data if requested by the data owner or if the purpose for which it was collected is no longer relevant. If the platform becomes aware that the data is being processed unlawfully, it will take the necessary measures. Personal data is safekeeping electronically in secure databases or in protected paper documents. Data is disposed of by shredding paper documents and ensuring its removal from the designated databases and systems, in compliance with the Saudi Central Bank's regulations.

User Rights:
Users of the company’s website have several rights regarding the collection and processing of their personal data according to applicable laws, regulations, and policies, including:

1. Right to be Informed: You have the right to be informed about the legal basis or actual need for collecting your personal data, the purpose for which it is collected, and that your data will not be processed later in a way that conflicts with the purpose for which it was collected or outside the situations stipulated by the applicable laws and regulations in the Kingdom.
2. Right to Access Your Data: You have the right to access your personal data held by the company, to review it, request correction, completion, or updating, and obtain a clear copy. You can do this by contacting the company through the approved communication channels.

General Provisions:

1.   Thara Crowdlending Platform reserves the right to make minor or major changes to the Privacy Notice from time to time. The platform is committed to notifying users of any changes to the Privacy Notice or terms and conditions via one of the registered communication methods.

2.   The laws of the Kingdom of Saudi Arabia apply to the interpretation of legal texts or the settlement of disputes arising from the use of the platform's website. The competent court in Riyadh will have jurisdiction to hear and resolve such disputes.

Inquiries and Complaints:
If you have any inquiries or requests regarding exercising any of your rights related to the processing of your personal data, or regarding the Privacy Notice in general, you can contact us via the free number 8001240393 or email at care@tharaco.sa .